Cuabity — Quality and GMP Training

1.Who we are

The platform is operated by Kuiper Belt Works Pty Ltd trading as Cuabity (ACN 703 421 505, ABN 83 703 421 505), a company incorporated in Australia.

In these terms, we, us, our and Cuabity mean Kuiper Belt Works Pty Ltd. You means the person using the platform. The platform means the Cuabity website, the courses and assessments on it, and the certificates it issues.

2.These terms

What they cover. These terms apply to the public platform: the courses in our public catalogue, the certificate assessments sold on the platform, and the certificates those assessments issue.

Private training and services are not covered by these terms. Private courses, training adapted for an organisation, Quality support and any other service we provide to an organisation — on the platform or outside it — are governed by a separate written agreement with that organisation, agreed before the work begins. That agreement governs the service it describes, and where it differs from these terms, it prevails for that service.

If you have access to a private course through your organisation, your organisation's agreement with us governs that access. These terms still apply to your own use of your account and the platform — sections 4, 10, 12 and 20 — unless that agreement says otherwise.

By creating an account, enrolling in a course, or buying an assessment, you agree to these terms. If you do not agree to them, do not use the platform.

We may change these terms. If a change materially affects you, we will give notice by email to the address on your account and by a notice on the platform, at least 14 days before it takes effect. Changes do not apply retrospectively to an assessment you have already bought: the terms that govern a purchase are the terms in force when you made it, and we keep the superseded versions so that can be established.

If you buy public-catalogue assessments on behalf of an organisation, you confirm you are authorised to bind that organisation, and these terms apply to it as well as to you.

3.Who may use Cuabity

Cuabity is built for adults working in, or preparing to work in, regulated manufacturing. You may create an account if you are at least 16 years old. You may buy an assessment only if you are at least 18 years old and can enter a binding contract.

The platform is not directed at children, and we do not knowingly collect personal information from anyone under 16. If we learn that we have, we will delete the account.

You are responsible for complying with the laws of the country you use the platform from. We make the platform available internationally, but we do not represent that its content is appropriate or available in every jurisdiction.

4.Your account

• Register with your own accurate details, and keep them up to date. A certificate carries the name on your account, so a name that is not yours produces a certificate that is worthless.
• Keep your password confidential. You are responsible for what happens under your account.
• One account, one person. Accounts must not be shared, sold or transferred. Assessments are individual, and so are the certificates that come from them.
• Tell us promptly if you believe your account has been used without your authority.

Where an organisation buys public-catalogue assessments for its people, each person needs their own account, because assessments and certificates are individual. Anything beyond the public catalogue is arranged under a separate agreement (section 2).

5.What we provide

Cuabity provides two different things, and the difference matters:

Courses — free

The course material: reading pages, worked examples, narrated explainer videos, decision scenarios, downloadable templates, and knowledge checks. These are free to use, with no payment and no time limit, for as long as we run the platform.

Certificate assessments — paid

A graded examination and, if you pass it, a dated certificate that anyone can verify. This is what you pay for. You are not buying the course material, and you do not need to buy anything to learn from it.

Buying an assessment gives you access to that assessment, and to the certificate it can issue, for 365 days from the date of purchase, subject to the attempt limits stated on the course.

6.What a Cuabity certificate is, and is not

This section is the most important one in this document, and we would rather over-explain it than have anyone rely on a certificate for something it cannot carry.

What it is. A record that one named person passed one named Cuabity assessment on one date, at the stated pass mark, verifiable by anyone through the verification page using the certificate code.

Certificates do not expire. A certificate records that you passed on the date it shows. How recent a certificate must be for a given purpose is for whoever relies on it to decide — your employer's training procedure, for example. If you want a newer one, such as for an annual refresher, you can buy the certificate course again at its price at the time and sit the assessment: a pass issues a new certificate dated that day, and the earlier one stays on record and continues to verify.

What it is not:

• It is not an accreditation and not a recognised or regulated qualification.
• It is not issued, endorsed, approved or recognised by PIC/S, ISO, the TGA, the FDA, ANVISA, the MHRA, the EMA or any other regulator, standards body or accreditation authority. Cuabity is independent of all of them. Where a course is assessed against a published document, that is a statement about the syllabus, not a claim of endorsement.
• It is not evidence of competence to perform any task, and not a licence, registration or authorisation to do anything.
• It is not a substitute for the training your employer is required to provide, for your organisation's own qualification and assessment of you, or for any regulatory approval or sign-off.

Nothing about a Cuabity certificate transfers responsibility for a compliance decision from your organisation to us. Those decisions remain your organisation's own.

7.Course content and its sources

Course content is educational. It is not regulatory advice, legal advice, or advice on your particular circumstances, and must not be used as a substitute for reading the source document, your own approved procedures, or advice from a qualified professional.

Our courses teach documents published by other organisations. Those documents are owned by their publishers, and their copyright is theirs. Each course names the exact document and revision it was written against. Where the publisher sells that document — ISO standards, for example — the course explains it in our own words and quotes it only where the exact wording is the point: a word or a short phrase, in quotation marks, with its clause number. Standards published by ISO and others must be obtained from the publisher; nothing on Cuabity gives you a licence to any third-party document.

Guidance changes. A course states the revision it was written against and the date of its last content review, and we work to keep courses current, but we do not warrant that any course reflects the latest revision of a document, or the law of your jurisdiction, at the moment you read it. Always check the source.

8.Buying an assessment

• Prices are shown on the platform in Australian dollars (AUD) and are the amount you pay us. Your bank or card issuer may apply its own conversion rate and fees, which we do not receive and cannot control.
• Payment is taken by Stripe, our payment processor. We do not receive or store your full card details. Stripe's own terms apply to the payment itself.
• Your purchase is complete, and access begins, when the payment is confirmed.
• Taxes: the price shown at checkout is the total amount you pay, including any GST or other tax that applies to the sale.
• We may change prices at any time. A change never affects a purchase already made.

Free places. We sometimes give a certificate assessment or a bundle free of charge — for example, to invite honest feedback when a course launches. A free place is the same as a bought one: the same access period, attempts, free re-sit and certificate, and the same rules, including section 10. It is personal to you, cannot be transferred or exchanged for money, and, as nothing was paid, there is nothing to refund. Accepting one never obliges you to review, recommend or post about Cuabity, and we never make it depend on what you say. If you do mention it publicly, please say that you received it free.

9.Refunds

Refunds are governed by our Refund Policy, which forms part of these terms. In short: a full refund within 14 days of purchase provided you have not submitted an exam attempt — and, separately and always, whatever rights the consumer law of your country gives you, which we do not attempt to limit.

10.Assessment integrity

A certificate is only worth something if the assessment behind it was sat honestly. When you sit a Cuabity assessment you agree that:

• you will complete it yourself, without help from another person;
• you will not copy, photograph, record, republish or share the questions or answers, in any form or forum;
• you will not use automated means to attempt, harvest or analyse an assessment;
• you will not sit an assessment on behalf of anyone else, or ask anyone to sit one on your behalf.

Attempt limits, waiting periods between attempts, time limits and pass marks are stated on each certificate course, and form part of these terms for that purchase.

One free re-sit. Every purchase of a certificate assessment includes one re-sit. If you use all your attempts without passing, then once 30 days have passed since your last attempt, ask us and we will reset the exam once, at no further charge, within your access period. A re-sit is a fresh set of attempts, the same number you started with, with the usual wait between them. The wait is deliberate: sitting again straight away tests memory of particular questions rather than whether you can apply what the course teaches.

11.Revoking a certificate

We may revoke a certificate, without refund, where we reasonably conclude that it was obtained in breach of section 10, that the holder's identity was misrepresented, or that it was issued in error.

Before revoking, we will tell you why and give you a reasonable opportunity to respond, unless we are prevented from doing so by law. A revoked certificate stops verifying: the verification page no longer confirms it. We keep a record of the revocation, the reason and the date, and will confirm them to anyone who asks about that certificate. That is the point of a verifiable certificate, and it is the reason one is worth holding.

12.Acceptable use

You may use the platform for your own learning and, if you have bought one, your own assessment. You must not:

• copy, scrape, mirror, bulk-download or systematically extract the course material or the question banks;
• resell, sublicense, republish or redistribute any part of the platform, or use it to build a competing course or training product;
• use it to train, fine-tune or evaluate a machine-learning model, or to generate derivative training material, without our written permission;
• attempt to gain unauthorised access to any part of the platform, another account, or the systems behind it, or test its security without our written permission;
• interfere with the platform's operation, or place an unreasonable load on it;
• remove or obscure any attribution, source citation or disclaimer.

13.Intellectual property

The course material, question banks, explainer videos, scenarios, templates, illustrations, the Cuabity name and logo, and the platform itself are owned by us or licensed to us. Third-party documents that a course teaches remain the property of their publishers.

We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the material for your own learning, and for the internal purposes of the organisation you work for. Downloadable templates may be adapted and used inside your organisation; they may not be resold or distributed as a product.

That licence ends if these terms end, except that anything you have properly downloaded and adapted for internal use may stay in use.

14.Material you submit

You keep ownership of anything you submit — enquiries, feedback, and any text you enter into an activity. By submitting it you give us a non-exclusive, royalty-free licence to use it for the purpose you submitted it for, and to use feedback to improve the platform.

Do not submit personal information about other people, confidential or commercially sensitive information belonging to your employer, or anything that infringes someone else's rights. Our activities are not a secure channel for confidential material and are not designed to hold it.

15.Availability and change

We aim to keep the platform available and working, but we do not guarantee uninterrupted access. Maintenance, updates, third-party failures and events outside our control can all interrupt it.

We may add, change, withdraw or retire courses and assessments. If we retire a certificate assessment you have paid for and you have not yet used it, we will refund it. Certificates already issued stay valid and stay verifiable — we will keep the verification service running for issued certificates for at least three years after issue, and will give notice on the platform if that is ever going to change.

16.Your statutory rights

If you are a consumer outside Australia, you keep any mandatory rights that the law of your own country gives you. Those rights sit on top of this agreement, and where our terms give you less than your local law requires, your local law wins. The Refund Policy sets out how refunds work in practice.

17.Our liability

Subject to section 16, and to the fullest extent permitted by law:

• the platform and its content are provided as is, and we make no warranty that they are error-free, complete, current, or fit for a particular purpose;
• we are not liable for indirect, incidental, special or consequential loss, loss of profit, loss of revenue, loss of opportunity, loss of data, or for any regulatory, disciplinary or business consequence arising from a decision you or your organisation made;
• our total liability to you, for all claims arising in any 12-month period in connection with the platform, is limited to the total amount you paid us in that period — and, if you paid us nothing, to AUD 100.

Nothing in this section limits our liability for fraud, for death or personal injury caused by our negligence, or for anything else that cannot be limited by law.

18.Indemnity

You agree to indemnify us against loss we suffer arising from your breach of section 10 (assessment integrity), section 12 (acceptable use) or section 13 (intellectual property), or from your unlawful use of the platform. This does not apply to the extent the loss was caused by us, and it does not apply to ordinary consumer use of the platform.

19.Suspension and termination

You may stop using the platform and close your account at any time; see the Privacy Policy for what happens to your data.

We may suspend or close your account if you materially breach these terms. We will tell you why, and give you a chance to put it right where the breach can be put right. If we close your account for a reason that is not your fault, we will refund any assessment you have paid for and not used.

Closing your account does not by itself invalidate a certificate you properly earned, but note the interaction with erasure described in the Privacy Policy: if you ask us to erase your personal information, the certificate can no longer be verified, because verification depends on the record we would be erasing.

20.Privacy

How we handle personal information is set out in our Privacy Policy, which forms part of these terms. One point belongs here too, because it surprises people: a Cuabity certificate is publicly verifiable, which means that anyone holding the certificate code can see the holder's name, the assessment, and the date. That is what makes it worth anything. If you would rather that were not so, do not buy an assessment.

21.Complaints and disputes

If something has gone wrong, tell us first: email hello@cuabity.com with what happened and what you would like us to do. We will acknowledge within 5 business days and aim to resolve it within 30 days.

If we cannot resolve it between us, you keep every avenue the law gives you, including your national consumer protection authority. Nothing here requires you to give up a right to complain to a regulator or to go to court.

22.Governing law

These terms are governed by the laws of Queensland, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts able to hear appeals from them.

"Non-exclusive" matters if you are outside Australia: it means this clause does not stop you bringing proceedings where your own mandatory consumer law allows you to.

23.General

• Entire agreement. These terms, the Refund Policy and the Privacy Policy are the whole agreement between us about the platform.
• Severability. If part of these terms is unenforceable, it is severed and the rest continues.
• No waiver. If we do not enforce a right immediately, we do not give it up.
• Assignment. You may not transfer your rights under these terms. We may transfer ours to a purchaser of the business, provided your rights are not reduced.
• Force majeure. Neither of us is liable for a failure caused by an event genuinely outside our control.
• Language. The English version of these terms is the governing version. Translations are provided for convenience.

24.Contact us

Kuiper Belt Works Pty Ltd trading as Cuabity
ACN 703 421 505 · ABN 83 703 421 505
Incorporated in Australia
All enquiries, including privacy requests: hello@cuabity.com